Is
it just me, or does anyone else notice how difficult WE can be in Business when
it comes to answering calls, returning calls, leaving messages, retrieving
messages, following thru on a Business proposal that WE initiate, reading
emails and responding to emails?
Well
guess what? It’s not just me! Today a white Colleague made it a point to
vent to me about how “Black people have issues with cell phones.”
I
was embarrassed because admittedly I don’t like OTHERS calling US out on our bullsh*t. The fantasy part of my brain always wants to take care of some of our problems in-house. But I agree with EVERYTHING he said:
“Every
time I go to call a Black person, sorry, African American, they don’t answer or
they Text back or their voice mail is full! These are business related calls and it
just seems like African Americans come with too many phone rules. They never
pick up. They don’t check messages. They don’t call back AND they want you to
take too many steps to communicate. I don’t have time. I never have these
issues with white Talent or Talent from other races.”
OUCH!
Now
here’s the thing…I did NOT want to agree OUT LOUD. But I felt everything he was
saying in my chest!
WE
sure are some elitist mofos when it comes to communication. Why does it seem as if WE are too good or too busy to communicate effectively and thoroughly when
OTHERS don't seem to have any issues doing it?
Don't
get me wrong...I'm not saying WE all do it. Maybe it's just the Black people I
encounter, that I'm related to, or are friends with or have done business with
or who reach out to me with potential business opportunities. Well that's damn
near everyone...except the OTHERS!
Yikes!
Not
that OTHERS don't have their own quirks when it comes to communicating. But whether it's verbally or digitally,
I haven't come across many non-Black piss poor communicators such as US.
Crazy,
right?
What's
wrong with US? Why do WE hate voice mail so much? Why is leaving pertinent information
in a message so "annoying" to US when there could be money involved? Why
instead of leaving a message, WE hang up to send a Text?
Why
does it take sending the same fucking email 4 times before WE finally read it? But then
WE don't really read it, do WE? Not when WE are asking for the SAME info that's
in the email WE are replying from. Smh.
Or...
WE
get an email, need more information from the sender, then proceed to abandon
the email that has a reply option to send a Text requesting the additional
info. So you'd rather a bunch of business related Texts when you were just in the
email?!
And
while I'm still in the asking mood...Why do WE wait 6 hours for a Text response
when WE could have called to ask for the same info WE are waiting 6 hours for?
So WE won't make a movement until WE get a Text? I'm sorry but that's dumb.
A
colleague once pulled her car over to not only send a Text but wait for a
response. After 30 minutes, I suggested she call. She refused. After an hour I
wanted to be dropped off. Why would I want to sit in a car waiting for a Text?
She never got a response but that night at the event we were in town for, the
person she Texted asked, "Why didn't you just call?"
On
another relative note...Why do WE propose a business opportunity then disappear without
at least saying, "I'm sorry, it fell thru"? Or, "the dates have
been changed; will get in touch when I have an update." I don't get those
correspondences from US. I get them from OTHERS.
What
the hell is wrong with US?
And
it appears that the new hotness in the streets is: After you call, send an email, text, Tweet, Facebook, Instagram and BBM, WE are STILL supposed to
remind people about something business related. Why?
I
don’t have to remind you to get up in the morning.
I
don’t have to remind you to get a check you're owed.
I
don’t have to remind you to get to work or to your business on time.
So
why do I have to text, Tweet, Facebook, Instagram and BBM, and basically STALK
you for a response?
Look...I
realize none of US are perfect, but for some reason WE have extra rules when it
comes to THE simplest shit.
I
remember dating a guy who told me that if he didn't answer his personal cell or
the business cell, then I should call his home phone...but only if it was after
10. Before ten I was to send a Text letting him know I called both personal
cell and business cell.
Whaaaaaaaat?
I
recently tried to connect with someone for business. She initiated, I followed
thru. I called and left 2 messages and she replied back via Blackberry
Messenger requesting that I call her back at a designated time.
Ummm...no.
If I called YOU and left 2 messages, why not just call me back when you can
talk? That's what return-calls are! Someone calls you, YOU call back. If you
can't talk until a certain time then YOU should call back at that time.
Hello?
I
have a former Client who needs help every now and then but doesn't like the
sound of his voice...Soooooo he does not leave voice mail. Huh? Who cares how
your voice sounds?! It's business! You think how your voice sounds will affect
my money?
And
I was just introduced to a potential client via email and instead of replying
to the emails that include ALL of the business related info and questions, he
decides to Text a dissertation. Ummm. Why? His response, "Iphone users
don't check email like that."
Oh.
I
used to take all of these things personally until I realized that many people
go thru the same thing with US. But this can't be a Black thing...can it?
I
get returned calls, invoices paid, confirmations, email responses with the
proper people copied in the email, ETAs when a deadline is missed, explanations
as to why a deal fell thru, full information when it comes to an event or
meeting, and voice mail messages from OTHERS. From US...not as much. But the
irony is, WE don't always do OTHERS like that...but we consistently do it to each other...WE do it to
US. All day! (With excuses as to
why WE do.)
Let's be honest here...It's waaaaaack! Yet I find more and more of US having
these rules, quirks and habits when it comes to Business.
Well
it must be working fine because I don't see any changes for the better! If
anything I see and hear more and more "woe is me" type complaints
from WE who are "annoyed" by those of US who want to communicate.
Must
be nice to be that busy or that rich. I don't have it like that! I have to
check my voice mail and read and respond to my emails because those who
pay me don't play those games or have time for off-the-wall-rules. I couldn't
imagine telling an Executive Producer that I didn't get his or her message
because I don't check messages!
Yeah,
ok.
C.M.J
This comment has been removed by the author.
ReplyDeleteI'm the worst now. For some reason I'm afraid it will be bad news. I found out my dad died two years ago via text. I actually hate when my phone rings now and leave it on silent. I agree with ALL you said. I used to be so good at returning calls, checking voicemail, and picking up the phone. Also not relying too much on text, bbm, twitter, and fb. Before I saw your blog post, I confessed my cell phone sins on fb earlier. How my behavior is crazy. It's affecting my relationships. I'm missing out on opportunities. There could be emergencies. I just listened and 7 messages are from my mom. She has mental issues. It makes me so sad. So I think for me it's AVOIDANCE. When I tell folks, "I'm going through a lot. I don't want to talk," they call/text more. With that said, I can't even imagine being successful in business with this behavior, when my personal life is negatively affected. That's not the best way to deal. This blog entry is a "call to action." We must do better. I must do better. We need to get it together and get with it, or get left even further behind. They know how "WE ARE." The truth.com. Thanks Ms. Jean.
ReplyDeleteCeCe
You just described everyone I know. SMH.
ReplyDeleteUnfortunately there are no truer words spoken. We have to do better than this, or we'll continue to get no where.
ReplyDeleteMy god this is so true.
ReplyDeleteNo words. I'm just nodding my head in agreement.
ReplyDeleteI really appreciate how honest you are in your blogs :)
ReplyDeletePREACH!
ReplyDeletei've never understood why AA are so against listening to voicemails & answering a call/text.. that is the reason why just about every has a cell phone right? i really think we just make simple stuff diffcult just for kicks sometimes smh... well imo it shows who really is on their p's & q's when i comes to advancing their career
ReplyDeleteI am going to have to agree with Nancy, it's AVOIDANCE! For some reason WE always feel that the caller is bearing bad news, so after a while we avoid calls. It's something WE really need to work on but the problem is deep in our subconcious. The good news is, we can change that by developing a new habit of answering calls, returning calls and practicing good business habits (it only takes 21 days to develop a new habit).
ReplyDeleteGREAT POST!
I don't think it's avoidance. I think it's ego. People want to feel important or like they are in high demand. I see the complaints on Twitter from people saying how they hate voice mail and haven't checked it in months. SMH. Egos!
ReplyDeleteI've recently run into this problem, as I'm an author looking for an agent. I've sent queries, synopses, to no avail, just an auto reply that says, "if we don't respond in 6 weeks, please contact this person directly" and still nothing, though they've asked for my phone number, email, address, momma number, permission to text, and everything else. Sad. We should do better
ReplyDelete